The lady I spoke with was very knowledgeable about tires ie. winter & all season for both our vehicles. She took the time to explain the differences for hwy driving & grid road. We chose two sets and made an appointment for installation. Arrived early, place was spotless, very friendly & knowledgeable staff, sitting area was well appointed. They started our vehicle on time and to our surprise they are a fully licensed mechanical shop so did a point check on the vehicle and noted a few things that it needed. We were out and on our way in less than the time they had allotted for us. Booked our next vehicle in for this coming week. Could not believe the better ride with this brand of tires that we had installed. Happy customer.