Took my son's car there for repair. We already scoped the engine issue and told them what the car needed. We told them we wanted A,B and C fixed. They pulled part A out of the car (a $25 part) took a picture of it and put it back in the car. Part B they said would cost $500 and when we asked for specifics on the part they had no idea. They then proceeded to come up with a laundry list of issues with the car everything from Air filter to rotors. At the end of the day they fixed nothing and charged us $250 for nothing. We ended up getting part A replaced by a different mechanic in under 5min with no tools. I would never take anything to them, classic Mechanic scam.
Hello Warren, thank you for taking the time to share your recent experience. We pride ourselves on customer service and quality work. If you would like to discuss this further, please email us at [email protected]. Thank you.
- Ok Tire & Auto Service